Our clients are made up of organizations that use ArcGIS Enterprise and those that use both ArcGIS Online and Enterprise as well as a variety of third-party applications.
At ROK we take a different approach to Managed Services. Our clients have complete access to all of their Esri Software and data giving them (and you) complete control over content. When it comes time to upgrade, the ROK team can take that entirely off your plate. Simply call our team and request a move to the latest version and we will make it happen!
It is comparable, and in many cases can surpass traditional solutions in terms of performance. One of the finer points of using cloud based solutions is the ease of scalability. The performance can scale dynamically with your workload, unlike traditional on premise solutions
Budget 4 hours of downtime for the Portal upgrade. During that time none of the elements of the ArcGIS Enterprise environment will be accessible. This includes the Portal, GIS Server(s), and Data Store(s). If you have a VDI solution and an SDE server you can still make a direct connection to your Enterprise Geodatabase if needed (but it is the weekend so you probably don’t want to).
No. The only change may be the path to the Python installation directory on the GIS Server. This may cause an issue if you have Python scripts that reference that path.
ROK will roll everything back to the current version if the upgrade can not be completed during the scheduled outage window. The environment will be restored to the point in time just before the start of the upgrade.