To get the most out of your cloud environment, it needs to be sized and configured correctly to start, but it also needs to be monitored and adjusted as needs and requirements change. ROK monitors your environment closely so that you can scale your environment before issues arise.
ROK works with you to learn your specific needs and requirements before designing the right-size solution. Once the hard work of designing the cloud environment is complete, then comes the best part - creating and configuring!
ROK monitors your cloud environment closely. Daily we watch the RAM, CPU, drive space, connectivity, and security of all of the elements in your environment. We also look at long-term trends to determine if adjustments need to be made to an environment, and most importantly, we listen to end user feedback about performance.
There will come a time when changes will need to be made to your environment such as to add drive space, add another GIS server or replace an older instance type. Whatever the reason, ROK designs the right-size solution to be cost-effective and performant. The beauty of the cloud is that once designed we can make it happen in less than an hour.
ROK actively applies all patches and OS updates automatically. In addition, all your backup and retention needs are handled by our team, backed by an SLA and uptime guarantee to ensure that you don’t go down.
VDI has been and will continue to be a buzzword in the technology landscape, but what exactly is VDI? If you’ve heard of it, does it make you think of The Wizard of OZ – something magical, mysterious and hidden behind the curtain? Does it make you think of a keyfob code that never seemed […]
As your organization grows or upgrades software, keeping on top of the IT infrastructure needed to allow for changes can be a huge job. When you’re running big software like ArcGIS for Desktop and are facing a change in IT infrastructure you’ll realize it’s time to make some decisions. Either you put together new workstations, […]
About MassDOT MassDOT constantly strives to support the economic, quality of life, and environmental goals of the Commonwealth of Massachusetts. That’s why MassDOT engaged ROK Technologies to architect a cloud solution that would facilitate their mission of providing transportation infrastructure, which is safe, reliable, robust, and resilient. When they shared our problems with us, we […]
WHAT OUR CLIENTS HAVE TO SAY:
Hosting options for hybrid or full cloud solutions are vast. You can either go directly to a cloud solutions provider like AWS or Azure, or, you can engage with a Managed Cloud Services provider who will set up and manage the environment for you. Should you choose the latter option we would strongly suggest ensuring the MSP has experience standing up and managing Esri Software specifically.
Technically yes, but there is probably a better way. This type of resource-intensive processing is best done on a dedicated machine. ROK can stand up a processing server for this task for very little cost in very little time. Once the processing is complete, ROK can terminate the processing server permanently, or turn it off until it is needed again. By managing the uptime of this server the cost can be kept low.
Yes, the benefit of the cloud is that ROK can help specify a time window where your staff can develop and test in the environment and once they are done, we can automatically shut down the machines and spin them back up when they’re ready to continue. Another option is to deploy a dev environment for a few months while you test a new version or integration. Once satisfied with the testing, we can remove the machines from your environment. This way you only pay for what you use.
Actually, not all. The difference is, that instead of GIS Admins and DBA's spending the majority of their time troubleshooting and maintaining the software, they can focus on developing and innovating with GIS. When you are calculating the Opportunity Cost, consider the value you can bring to your organization
ROK provides 24/7 customer support for both your cloud infrastructure and your Esri software. We take care of every IT and GIS administrative task so you can focus on what you do best, GIS.
The primary issues in both administration and security are vast amounts of workflow differences compared to traditional IT - Administration of a cloud environment, as well as securing it, both require a paradigm shift in the thought process and approach to architecting solutions and solving problems.