To get the most out of your cloud environment, it needs to be sized and configured correctly to start, but it also needs to be monitored and adjusted as needs and requirements change. ROK monitors your environment closely so that you can scale your environment before issues arise.
ROK works with you to learn your specific needs and requirements before designing the right-size solution. Once the hard work of designing the cloud environment is complete, then comes the best part - creating and configuring!
ROK monitors your cloud environment closely. Daily we watch the RAM, CPU, drive space, connectivity, and security of all of the elements in your environment. We also look at long-term trends to determine if adjustments need to be made to an environment, and most importantly, we listen to end user feedback about performance.
There will come a time when changes will need to be made to your environment such as to add drive space, add another GIS server or replace an older instance type. Whatever the reason, ROK designs the right-size solution to be cost-effective and performant. The beauty of the cloud is that once designed we can make it happen in less than an hour.
ROK actively applies all patches and OS updates automatically. In addition, all your backup and retention needs are handled by our team, backed by an SLA and uptime guarantee to ensure that you don’t go down.
What you need to know about disaster management for GIS organizations How migrating to the Cloud and partnering with a Managed Services Provider (MCSP) prepares your GIS organization for disaster response and resilience Navigating the Disaster Management Cycle: The role of Managed Cloud Services Hear from ROK Technologies, leading GIS Managed Cloud Service Provider (MCSP) […]
Discover how the Nevada Department of Transportation (NDOT) successfully migrated from on-premise infrastructure to the Cloud with the help of ROK Technologies. Learn about the challenges they overcame, the benefits they gained, and the new opportunities that emerged.
ROK Technologies made a lasting impression at the Esri User Conference (UC) 2024 in San Diego. Amid over 20,000 GIS professionals from 143 countries, ROK stood out, not just for its cutting-edge cloud and Esri expertise, but also for the engaging cornhole-style game, “How much GIS can you take to the Cloud?” Explore more about how ROK is leading the charge in GIS cloud solutions.
WHAT OUR CLIENTS HAVE TO SAY:
Hosting options for hybrid or full cloud solutions are vast. You can either go directly to a cloud solutions provider like AWS or Azure, or, you can engage with a Managed Cloud Services provider who will set up and manage the environment for you. Should you choose the latter option we would strongly suggest ensuring the MSP has experience standing up and managing Esri Software specifically.
Technically yes, but there is probably a better way. This type of resource-intensive processing is best done on a dedicated machine. ROK can stand up a processing server for this task for very little cost in very little time. Once the processing is complete, ROK can terminate the processing server permanently, or turn it off until it is needed again. By managing the uptime of this server the cost can be kept low.
Yes, the benefit of the cloud is that ROK can help specify a time window where your staff can develop and test in the environment and once they are done, we can automatically shut down the machines and spin them back up when they’re ready to continue. Another option is to deploy a dev environment for a few months while you test a new version or integration. Once satisfied with the testing, we can remove the machines from your environment. This way you only pay for what you use.
Actually, not all. The difference is, that instead of GIS Admins and DBA's spending the majority of their time troubleshooting and maintaining the software, they can focus on developing and innovating with GIS. When you are calculating the Opportunity Cost, consider the value you can bring to your organization
ROK provides 24/7 customer support for both your cloud infrastructure and your Esri software. We take care of every IT and GIS administrative task so you can focus on what you do best, GIS.
The primary issues in both administration and security are vast amounts of workflow differences compared to traditional IT - Administration of a cloud environment, as well as securing it, both require a paradigm shift in the thought process and approach to architecting solutions and solving problems.
1501 Belle Isle Av, Suite 110
Mt Pleasant, SC 29464
Email: info@ROKtech.net
Phone: 843.577.3192
