ROK Technologies is honored to be a Partner in the Esri State and Local Specialty program. The State & Local Government Specialty program is designed to help Esri customers identify providers with ArcGIS expertise and substantial experience in working with local, state, county, and city governments.
With this designation, ROK Technologies has:
- demonstrated repeatable success in meeting business challenges by using ArcGIS solutions within state and local governments
- vetted by Esri and meets technical, business, and customer reference competencies.
- holds the prerequisite Release Ready Specialty, ensuring that the partner’s solutions, services, or content uses the latest ArcGIS products
- delivered unsurpassed value and expertise to state and local government customers in the deployment, configuration, and implementation of the ArcGIS government solutions
How we can help
We provide value to state and local government GIS departments in the following ways:
Providing scalability – ability to scale up or down GIS infrastructure based on demand, responding to varying workloads and growth opportunities.
Offering flexibility – easily respond to changes in software and application updates
Conducting recovery and backup – ensure that GIS data is protected against loss or damage
Enhancing collaboration – different departments and agencies foster better communication and coordination
Improving efficiency – remote access to GIS tools for real-time information for field workers
Securing environments – providing encryption, authentication, etc to protect GIS data
Keeping current technology – automatic updates and maintenance to stay current with the latest software and Esri upgrade requirements
Hear from SLG organizations we serve
ROK Technologies works with GIS teams from State and Local Governments across the United States. Here are just a few clients speaking about our working relationship.
The City of Lebanon Case Study
Kevin Cross, GIS Manager with the City of Lebanon, explains how the Tennessee city’s journey to enhanced growth, connectivity and speed came via Cloud-powered transformation.
The City of Hastings Case Study
The City of Hastings rolls out Utility Network powered by ROK Technologies and AWS to provide its citizens with a “safe, clean, and thriving community.”
Anne Arundel County Case Study
Anne Arundel County government harnesses the power of Managed Cloud Services to modernize their GIS. After migrating to the Cloud, they have gained the ability to scale on demand, modernize their infrastructure, reduce costs and free up their staff to focus on important tasks such as governance, as well as improve the quality of GIS data available to their citizens and minimize the time it takes to reach them
Frequently asked questions
Step 1: Evaluate your municipality’s current IT infrastructure – hardware, software and network capabilities to determine if the current infrastructure would benefit from a Cloud migration. Don’t worry, ROK Technologies can help with this assessment at no cost (see step 4); it is always our first step in our Cloud migration planning phase.
Step 2: Ensure key stakeholders – IT and GIS teams, management and your end-users are aligned and supportive of this transition.
Step 3: Understand the compliance and security requirements specific to your municipality.
Step 4: Conduct a readiness assessment to identify potential challenges, risks and opportunities associated with Cloud migration. If this sounds overwhelming, it doesn’t have to be if you have an expert partner by your side. Together we will develop a comprehensive migration strategy specific to your current and more importantly future needs and goals.
Check out our “How to Make a Solid Case for a Move to the Cloud” webinar where we outline the value of the cloud and how to calculate the ROI for a Cloud Migration.
But for a quick overview, here is the value:
Significant cost savings, eliminating the need for hardware procurement, maintenance, and upgrades
Easy scalability, enabling your municipality to adjust resources based on demand, ultimately improving efficiency and reducing operational costs
Facilitate collaboration across departments with real-time access to data and applications from anywhere
Disaster recovery and continuity capabilities, ensuring data redundancy and minimizing downtime in case of unforeseen events
We provide training programs and documentation to upskill your GIS and IT teams. More importantly we provide a dedicated Client Success Manager who is available to provide that documentation and transparency whenever needed. We often take the responsibility and accountability for the skills as part of our Managed Cloud Services contracts so that your IT and GIS teams can focus on what they do best without having to worry about learning and executing on all the upgrades, patches, and version controls. We will always provide opportunities for learning and gaining experience, and accessing your data within sandbox environments and 1:1 sessions. And finally, we offer 24/7 support to address any questions or challenges that may arise.
IT teams understand IT and GIS teams understand GIS. But these teams can’t and shouldn’t exist in silos. That’s where Managed Cloud Service Providers, like ROK come in. We bridge the gap and connect the dots between IT, GIS and Cloud technologies. GIS Managed Cloud Services seamlessly integrates with your existing IT and GIS infrastructure. We become an extension of your current team; complementing the work you do.
ROK hosts each client system in cloud environments that are SOC2 compliant (among many other security measures). Each client environment ROK hosts is completely isolated from other clients and is tailored to each specific client’s needs. Because each environment is custom, each maintains its own defined security boundary. To support each client’s security requirements, ROK has a dedicated security team monitoring the current state with an eye on developing new features to exceed industry standards for our clients. Additionally, Cloud service providers (AWS, Azure, Google, etc) implement their own security measures, including encryption, access controls, identity management, and compliance certifications. With all of these layers, we ensure the confidentiality, integrity, and availability of your GIS data. As part of the migration assessment and planning process we will ensure compliance of any specific requirements of your municipality.
Let's connect!
If you’re interested in learning more about GIS Managed Cloud Services for your organization; have a specific question you’d like an expert to answer; or are ready to get things rolling, please book a time that works best for you. Denise looks forward to speaking with you soon!
