The ArcGIS Enterprise ecosystem is extensive, with different applications, systems, and versions being released regularly. From out-of-the-box Esri applications to ArcGIS integrations to new software versions, balancing stability with the desire for new features can be tricky.
Map service running slowly? Interested in installing a new piece of the Enterprise Stack? Want to upgrade your current version? These are all challenges GIS Departments face. ROK takes all of the Esri Enterprise maintenance off of your plate so you can focus on what you do best… GIS
The great employment migration coupled with the complexity of running an ArcGIS Enterprise stack has left GIS Departments worldwide struggling to find the time to do the great work that is now possible with GIS. By managing your Enterprise Stack we take all the heavy lifting off your plate so guess what.. You can do what you do best.
Often there is a trade-off between utilizing new applications, or new features of current applications, with stability and compatibility with older applications as well as planning the infrastructure costs to support a change. The ROK Team will partner with you and your Esri Team to plan the best times, budget and strategy for adding new applications and sunsetting old ones.
What is ArcGIS Monitor? ArcGIS Monitor is a powerful tool from Esri that allows organizations to monitor the health of GIS infrastructure in real-time. This enterprise-grade monitoring solution works with ArcGIS Enterprise to provide information about system health, usage and performance. It also captures key metrics and attributes to quantify system health over time so […]
ROK Technologies is honored to be a Partner in the Esri State and Local Specialty program. The State & Local Government Specialty program is designed to help Esri customers identify providers with ArcGIS expertise and substantial experience in working with local, state, county, and city governments. With this designation, ROK Technologies has: demonstrated repeatable success […]
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WHAT OUR CLIENTS HAVE TO SAY:
ROK will roll everything back to the current version if the upgrade can not be completed during the scheduled outage window. The environment will be restored to the point in time just before the start of the upgrade.
No. The only change may be the path to the Python installation directory on the GIS Server. This may cause an issue if you have Python scripts that reference that path.
Budget 4 hours of downtime for the Portal upgrade. During that time none of the elements of the ArcGIS Enterprise environment will be accessible. This includes the Portal, GIS Server(s), and Data Store(s). If you have a VDI solution and an SDE server you can still make a direct connection to your Enterprise Geodatabase if needed (but it is the weekend so you probably don’t want to).
It is comparable, and in many cases can surpass traditional solutions in terms of performance. One of the finer points of using cloud based solutions is the ease of scalability. The performance can scale dynamically with your workload, unlike traditional on premise solutions
At ROK we take a different approach to Managed Services. Our clients have complete access to all of their Esri Software and data giving them (and you) complete control over content. When it comes time to upgrade, the ROK team can take that entirely off your plate. Simply call our team and request a move to the latest version and we will make it happen!
Our clients are made up of organizations that use ArcGIS Enterprise and those that use both ArcGIS Online and Enterprise as well as a variety of third-party applications.