ROK Technologies is proud to be a Gold Sponsor for the 2026 TNGIC Annual Conference. If you’re headed to TNGIC, come by our booth (#50 and chat with our team about the benefits of fully managed ArcGIS in the Cloud. We’re also co-presenting with a client on Wednesday April 15th, 2026 in Magnolia Room at 1:45PM.
TITLE: Future-Proofing City GIS: Lebanon’s Cloud Revolution
PRESENTERS: Kevin Cross, Carey Jenkins, Kevin Cross (City of Lebanon, TN), Carey Jenkins (ROK Technologies)
ABSTRACT: When a 2020 EF-4 tornado struck, the City of Lebanon realized their maxed-out, on-premise servers were a liability. Endless hardware upgrades couldn’t provide the speed needed for 38,000 citizens and emergency responders. Enterprise Systems Manager Kevin Cross shares how natural disasters became the “tipping point” to migrate their GIS to the cloud over one weekend with ROK Technologies.
Discover how Lebanon achieved:
– Speed: Virtual desktops eliminated map loading delays for users and the public.
– Innovation: Cloud tools powered a flood-predicting stream sensor project
– Reliability: Seamless data sharing enabled new 24/7 911 dispatch software.
– IT Alignment: Fully managed cloud services freed the IT department to focus on strategic initiatives instead of server maintenance.
Learn how to secure leadership buy-in and future-proof your Enterprise GIS against the unexpected.
Biographies
Kevin Cross is the Enterprise Systems Manager at the City of Lebanon, TN. Mr Cross has over 20 years of experience in GIS and field data collection working for local government and private sector clients in Tennessee and Louisiana. He currently oversees the City’s enterprise systems including GIS, Asset Management, Permit Management, Land Management, Aerial Photography and IoT.
Carey Jenkins is a Senior Account Executive for ROK Technologies based in Mt Pleasant South Carolina. Ms Jenkins specializes in helping clients understand and achieve return on investment for managing the ArcGIS Enterprise Suite in the Cloud.
View the full agenda here.





