What if something goes wrong during the upgrade?
ROK will roll everything back to the current version if the upgrade can not be completed during the scheduled outage window. The environment will be restored to the point in time just before the start of the upgrade.
What are some of the key administration and security issues with GIS cloud migration?
The primary issues in both administration and security are vast amounts of workflow differences compared to traditional IT – Administration of a cloud environment, as well as securing it, both require a paradigm shift in the thought process and approach to architecting solutions and solving problems.
What kind of Esri technical support is available for infrastructures in the cloud (if needed)?
ROK provides 24/7 customer support for both your cloud infrastructure and your Esri software. We take care of every IT and GIS administrative task so you can focus on what you do best, GIS.
Are all or most GIS system and DB admin positions eliminated using a cloud-based approach?
Actually, not all. The difference is, that instead of GIS Admins and DBA’s spending the majority of their time troubleshooting and maintaining the software, they can focus on developing and innovating with GIS. When you are calculating the Opportunity Cost, consider the value you can bring to your organization
My organization would like to deploy a dev environment to test new features and workflows but are concerned about costs, is there any flexibility?
Yes, the benefit of the cloud is that ROK can help specify a time window where your staff can develop and test in the environment and once they are done, we can automatically shut down the machines and spin them back up when they’re ready to continue. Another option is to deploy a dev environment […]
I need to process a lot of drone imagery and then create a cache, can I do this using my Citrix Workspace (VDI)?
Technically yes, but there is probably a better way. This type of resource-intensive processing is best done on a dedicated machine. ROK can stand up a processing server for this task for very little cost in very little time. Once the processing is complete, ROK can terminate the processing server permanently, or turn it off […]
What are my hosting options to move from on-premise to cloud or hybrid solution?
Hosting options for hybrid or full cloud solutions are vast. You can either go directly to a cloud solutions provider like AWS or Azure, or, you can engage with a Managed Cloud Services provider who will set up and manage the environment for you. Should you choose the latter option we would strongly suggest ensuring […]
How does VDI work?
Users log into a VM from any device and from anywhere through a secure network. A VDI hosted environment provides an end-user experience through a virtualized backend that hosts VMs. Users utilize a replica of the master desktop. The master desktop stores all the required applications and distributes it via application virtualization.
Who manages the software on my Virtual Desktop?
ROK typically will manage software installs and upgrades within your Virtual Desktop environment (Citrix, AWS Workspaces). However if you prefer to handle the administration of the Virtual Desktop environment that is fine too. This is your environment, you are in charge here.
What is the difference between VDI and VPN?
While similar, VDI allows access to a remote desktop on which users can work, VPN establishes a tunnel between the end-user and an organization’s private network. Both are popular solutions for remote work, VPN is more cost-effective, easy to implement, and simple to use. However, due to the demands of GIS data processing, complex workflows […]
