Designed by the pros who live and breathe Enterprise management. Each Command product watches a different layer of your Enterprise, and together they give you the complete picture — what’s running now, what’s buried in your data, and what’s coming next.
ROK Command gives organizations proactive visibility into infrastructure readiness with Horizon, platform performance with Forge and geodatabase health with Quarry — transforming reactive support into continuous operational intelligence. Every product is delivered as a managed service: we run the platform, you get the answers.
Forge was built specifically for ArcGIS Enterprise.
Each day it scores your environment across five categories, ranks the map services that need attention worst-first, flags broken Portal references, projects right-sized VMs against your actual workload, and delivers an easy-to-read dashboard along with executive reports for you and your team.
Forge does the heavy lifting to flag issues, and our ROK experts step in to confirm and fix.
You focus on your maps; we keep the engine purring.
The daily score and triage panel are computed continuously, across every server on the account — whether that’s one or twenty.
ArcGIS Server logs, host metrics, IIS web-tier signals, Portal item dependencies, and service config history — lined up on a single timeline.
Operated by ROK staff who do this full-time across many environments — no one on your side has to interpret raw monitoring.
VM right-sizing uses 14-day P95 from actual host telemetry mapped against AWS and Azure instance catalogs — not rules of thumb.
Flags “effective crash” events when sustained bursts or multi-second hangs mean users couldn’t use the system — even when no process crashed.
Integrated chat lets you ask questions about your system and even triage on your own, should you so choose.
Horizon runs the full readiness picture against the live state of your ArcGIS Enterprise deployment — every server, every content item, every Esri requirement — and turns it into an evidence-backed upgrade roadmap.
Delivered as a Managed Service by ROK Cloud Engineering, with a dedicated ROK Client Success Manager who collaborates with your team.
There are no licenses to buy and no software to run.
Portal, ArcGIS Server, Data Store and Web Adaptor topology — plus Notebook, Workflow Manager, GeoEvent, Image Server and other federated products, auto-discovered.
Per-machine CPU / RAM / OS / disk graded against Esri’s role-aware minimums — cloud instance types resolve to real vCPUs, not guesses.
Every app, widget, dashboard and workbook matched to its target-version status and its owner — including per-widget WAB → Experience Builder analysis.
Breaking changes, deprecations, patch and security advisories scoped to your exact source → target pair — every finding linked to the Esri doc it came from.
Sources on 10.7+ get the hop-by-hop sequence to the latest version — not a “go direct” recommendation that can’t physically work.
Dashboard PDF with your real environment, content Excel, and a five-phase roadmap with per-step owner attribution and reference docs.
Quarry automatically scans your SQL Servers, grading findings by severity and delivering a prioritized, executive-ready dashboard. We do the monitoring and the interpretation; you get a clear, actionable fix list.
Stop spending countless hours chasing outages and performance issues and finally master your SQL health — without the manual work.
Every SQL Server watched continuously — no manual work, no one logging in to run scripts.
Each finding includes a plain-language description and a specific recommendation — what to do, not just what’s wrong.
Critical to Info, using real thresholds — a prioritized list, not a wall of raw metrics.
When a problem clears, Quarry resolves it automatically and keeps the history — what got fixed, what keeps coming back.
Send us your intel and we'll show you what ROK Command sees — infrastructure readiness, platform performance, and geodatabase health, all in one picture.
