FAQs

Virtual Desktops
How does VDI work?

Users log into a VM from any device and from anywhere through a secure network. A VDI hosted environment provides an end-user experience through a virtualized backend that hosts VMs. Users utilize a replica of the master desktop. The master desktop stores all the required applications and distributes it via application virtualization.

Who manages the software on my Virtual Desktop?

ROK typically will manage software installs and upgrades within your Virtual Desktop environment (Citrix, AWS Workspaces). However if you prefer to handle the administration of the Virtual Desktop environment that is fine too. This is your environment, you are in charge here.

What is the difference between VDI and VPN?

While similar, VDI allows access to a remote desktop on which users can work, VPN establishes a tunnel between the end-user and an organization’s private network. Both are popular solutions for remote work, VPN is more cost-effective, easy to implement, and simple to use. However, due to the demands of GIS data processing, complex workflows and high performance and graphic processing, VDI is the better choice.

What is VDI (virtual desktop infrastructure)?

Virtual Desktop Infrastructure (VDI) is a solution that involves running virtual desktops on Virtual Machines (VMs) hosted in the cloud. VDI provides an isolated environment for each user and offers the same user experience as a traditional physical desktop.